FAQ

1. How can I download the app?

Hey, Digitailers! You can download the app on the App Store for iOS devices, or Google Play for Android devices! It’s easy-to-get, easy-to-use and it’s free!

2. Why should I download the app?

One hundred and one pets, one hundred and one unique stories… and Digitail is here for all of them.

  • Create your pet’s digital identity;
  • Have your pet’s Digital Health Card always on hand;
  • Make online appointments at the vet;
  • Receive reminders for food & supplies, upcoming appointments and diet & medication;
  • Have your own e-diary;
  • Benefit of 24/7 emergency support.
3. How much does Digitail App cost?

Digitail App is completely free to download, without in-app purchases!

4. How can I access the app?

Right now Digitail App is only available for pet owners that have an account created by their vet. If your vet uses Digitail Veterinary Software, you should have recieved an email with your account the first time they added your details in the system. If you don’t remember your password, you can reset it from the app.

If you are not sure that your vet is using Digitail, make sure you ask him / her.

5. My veterinarian is not using Digitail. What can I do?

First of all, you can tell him about Digitail and how it can help you as a pet owner as well as him, as a vet. We recommend that you fill in this form to get on the Waiting List in order to be the first to know when Digitail App is available for everyone.

6. I have another question…

We are glad to help! Please contact our support team at app@digitail.io or via the chat support and we will reply as soon as possible!