The General Data Protection Regulation, or GDPR, is a new regulation focused on European Union residents’ privacy rights. One of its goals is to give consumers control over their Personal Data.
We believe the principles laid out in the GDPR will become the global standard. Digitail therefore has adopted high-level principles from the regulation, as well as other similar regional regulations, and is working to apply them globally throughout our consumer journey.
Digitail is committed to maintain the confidentiality, integrity and security of any personal information about our users. This Privacy & Security Policy explains how we protect personal information provided through our app Digitail for Pets.
According to law 677/2001, you are entitled to access and edit the information we store about you, and you have the right not to be subject to an individual decision, as well as the right to appeal to justice. Moreover, you have the right to refuse the usage of your personal data, as well as request the erasure of the data*. In order for you to exercise these rights, you can write an e-mail at firstname.lastname@example.org. You are also entitled to appeal to justice.
Your personal data will not be transferred outside EU territory.
If any of the data about yourself is incorrect, please inform us or your pet care provider.
*any person has the right to oppose, for legitimate reasons, to the processing of their personal data. This right can be excluded by certain law requirements (e.g. processing made by fiscal and financial services, police justice, social security). Therefore, this mention cannot be shown if the processing is compulsory.
*any person also has the right to freely oppose the processing of their personal data without any justification for direct marketing purposes.
The ‘verbal’ informing method is used exceptionally when communications through other means are not possible (e.g. through phone calls, if they are recorded).
You have the right to receive clear and intelligible information about who is processing your data, what data is being processed and why – in this case, Digitail; the right to request the access to the data we collect about you;
The right to ask us to export your personal data to another service provider when you move to another cloud-based supplier.
You have the right to be forgotten: you will be able to request your personal data to be deleted from our system if you do not wish it to be processed anymore and if there is no legal reason for Digitail to keep it.
If your data is lost or stolen and this breach could bring you a prejudice, Digitail is responsible to inform you (and inform the relevant authority of supervising the data protection) without any unjustifiable delays.
By using the Services or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Services or sending an email to you. You may have a legal right to receive this notice in writing.